Eikonal Blog


Issue mapping, Dialog mapping


  • Compendium – http://compendium.open.ac.uk/institute/about.htm [FREE, requires registration]
  • perlIBIS – http://eekim.com/software/perlIBIS/ – a suite of Perl modules for processing IBIS dialog maps.
      “… Issue-Based Information System (IBIS) is a methodology for discussing and exploring “wicked problems,” problems that are not well understood and that have no straightforward answers. Invented by Horst Rittel and colleagues in the 1970s, IBIS provides a simple grammar for mapping conversations. The grammar consists of questions (issues), possible solutions (ideas), and arguments (pros and cons) for and against an idea.

      In the 1980s, Jeff Conklin and others developed software for graphically mapping and representing IBIS conversations. This software eventually evolved into a Windows program called QuestMap….”

Definitions and other blurbs

  • Collective Memory = Also known as group memory. (Source: [1])
  • Deep Structure – http://www.cognexus.org/deep_structure.htm
  • Dialog mapping
  • Knowledge is information that has been internalized. (Source: [2])
  • Information is a knowledge artifact (Source: [2])
  • IBIS = Issue Based Information System(s)
  • Issue mapping: … the process of crafting an issue map, a way of making critical thinking visible. An issue map is a graphical network that integrates many problems, solutions, and points of view and shows the deep structure of an issue… (Source: [4])
  • Issue Mapping and Dialogue Mapping: … Issue Mapping is Dialogue Mapping minus group facilitation. (Source: [4])
  • Knowledge vs. Information: People often confuse “knowledge” with “information,” but there is an importance distinction between the two. Knowledge is information that has been internalized. If you have a physics textbook on your shelf, then you have information (or a knowledge artifact). If you are capable of doing the problems in the textbook, then you have knowledge. (Source: [2])
  • Dynamic Knowledge Repository [DKR] = (Source: [2])
  • Shared Understanding = An important pattern where the group has achieved a unity … of goal/mission/vision such that the question “what are we trying to do” doesn’t really come up. (Source: [3])
  • Wicked problem – … describe a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognize. Moreover, because of complex interdependencies, the effort to solve one aspect of a wicked problem may reveal or create other problems…. (Source: http://en.wikipedia.org/wiki/Wicked_problem)


Related here: Knowledge management – https://eikonal.wordpress.com/2010/05/15/knowledge-management/

1 Comment »

  1. […] At this blog: Issue mapping, Dialog mapping – https://eikonal.wordpress.com/2010/10/29/issue-mapping-dialog-mapping/ […]


    Pingback by Knowledge management « Eikonal Blog — 2010.10.29 @ 13:11

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